Returns Policy

All sales are final. We do not accept returns. Due to the nature of research-grade peptides — strict handling requirements, temperature sensitivity, and chain-of-custody considerations — returned products cannot be restocked or resold under any circumstances.

By placing an order, you acknowledge and agree that no returns will be accepted for any reason, including change of mind, ordering errors, or unused product.

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with:

• Your order confirmation or reference number
• Photos of the damaged or incorrect item(s)
• A brief description of the issue

We will review your claim and, if approved, reship the product to you free of charge. Claims must be submitted within 24 hours of delivery.

If your order has not arrived within the expected delivery window, please contact us and we will investigate with the carrier. We are not responsible for delays caused by shipping carriers or incorrect shipping information provided at checkout.

For orders confirmed as lost in transit, we will work with you to arrange a replacement shipment.