How We Ship Research Peptides
Maintaining peptide integrity from our facility to your lab requires more than just fast shipping. Here is how we package and handle all orders to ensure your compounds arrive in the same condition they left us.
Packaging standards
Protective insulated packaging
All shipments are packed to protect compound integrity during transit. Lyophilized peptides are stable at ambient temperature for short durations and are packaged securely to prevent physical damage and temperature-related degradation.
Professional external labelling
Outer packaging uses our business name on shipping labels.
Double tamper-proof sealed vials with tamper-evident packaging
All vials are crimp-sealed and packaged in protective secondary containers with double tamper-proof packaging to prevent breakage and contamination during transit.
COA documentation
A batch-specific Certificate of Analysis is published for every batch we carry. Copies are available through our COA page or on request.
Shipping & delivery times
Shipping cost & free-shipping threshold
Shipping is a $25 flat rate, Canada-wide, on every order. It is not optional and does not vary by province or order weight.
Free shipping starts at $300. Once your product subtotal reaches $300, the $25 is waived automatically — no code required. An order of exactly $300 in product qualifies.
The $300 is measured before tax
The threshold is based on your product subtotal — the value of the vials in your cart after any volume discount, and before tax is added. Tax is calculated at the end, once shipping has already been determined, so it never counts toward the $300.
The tax rate applied depends on your province: 13% HST for Ontario, 14% HST for Nova Scotia, 15% HST for New Brunswick, Newfoundland & Labrador, and PEI, and 5% GST (federal only) for all other provinces and territories.
Worked example (Ontario)
$290 in product → below the threshold → +$25 shipping, then 13% HST on $315.
$300 in product → threshold met → shipping free, then 13% HST on $300.
Upon receipt
All peptide orders arrive in lyophilized (powder) form. Upon receipt, inspect vials for physical damage before opening. Transfer to your −20°C storage. If an order arrives damaged, defective, or incorrect, contact us immediately with photos and your order reference number.
For full details on our return and replacement process, see our returns policy.
Related: Returns & refunds policy · Contact us